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GYM POLICIES

It is very important to us that all of our members have a great experience each time they visit our facility. As a member of our gym and our family, we want to make sure you are aware of our policies to ensure a great experience for you and each member that walks through our doors everyday. Please review our policies and let us know if you have any questions!

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We are a privately owned and operated facility. We reserve the right to refuse service to, or revoke membership from, any person for any reason at any time. Following our policies and being respectful will help ensure this does not happen.

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Absolutely NO SOLICITING products or services from outside businesses within our facility or private parking lots without prior consent from owner Josh Pratt.

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**PLEASE NOTE THAT OUR POLICIES HAVE UPDATED DUE TO COVID-19**

AGE LIMITS

Our members safety is our top priority. The following are our age limits and requirements for use of our facility:

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  • Ages 18 and older can sign a contract and workout by themselves

  • Ages 16-17 must have a parent sign their contract* and can workout by themselves

  • Ages 13-15 must have a parent sign their contract* and must workout with a parent or trainer at all times

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* Contracts must be signed by legal parent or guardian in-person at our facility. No minor contracts can be taken home for completion.

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* Age 18 and only permitted in the facility after 6:30pm Monday - Friday. Any member age 17 and under must complete their workout before 6:30pm.

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Children may never be left unattended in the facility. If you bring your child, they must stay with you at all times. We do not offer daycare of any kind.

SIGN IN AT EVERY VISIT

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  • All EFT and 3 month or more memberships are provided a key tag. Members with key tags must scan in upon arrival at every visit. If you lose your key card you get one free replacement. If you lose your key more than once, there is a $5 replacement charge so please take care of it.

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  • If you were not provided a key card, you must sign in on the clip board on the front desk upon arrival of each workout.​
     

  • We have suspended all trials and day passes until further notice. We are happy to give you a tour of the facility, however you must be a member to workout.

CLEANLINESS IS KEY

  • Always wear clean clothes and deodorant while working out. Excessive body order affects others workouts and may result in us asking you to leave.

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  • Clean, closed-top sneakers or athletic shoes are required. No dress shoes, work boots, or sandals are allowed on the gym floor. Dress shoes and boots have a tendency to destroy our floors and equipment, and sandals can be extremely dangerous. During the winter months, we require a change of shoes upon entering the gym. We do everything we can to keep the gym clean for our members, and we need your help to ensure no salt, sand, or snow goes beyond our foyer. If you have been walking around in mud and dirt during the spring or summer months, please clean your shoes before entering the gym. Continued failure to do so will be result in suspension or termination of membership.

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  • Be sure to clean up after yourself wherever you are in the facility. Machines, cardio equipment, benches, barbells, etc must be wiped down using the provided gym wipes, all equipment must be put away in its proper spot, and all personal items must be kept on person. If you are not cleaning up after yourself, you may be approached by a staff member or volunteer and asked to clean your area. If you are approached multiple times regarding your cleanliness, we may ask you to leave the facility.

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  • We do everything we can to keep our bathrooms clean, however we do need your help to make sure all members have a good experience. If you drop paper towels, toilet paper or trash on the floor, please pick it up and throw it away. If the toilet is clogged, please inform a staff member immediately. If you use the last of the paper towels, toilet paper, or soap, or the trash is overflowing, please inform a staff member immediately. We do not allow any items to be stored at the gym overnight. If anything is left in the facility for more than two days, it will either be donated or thrown out.
     

  • Our gym is thoroughly cleaned each night after closing. Any personal items left overnight will be discarded.

PARKING OPTIONS

We offer parking in front of the gym and also directly behind the gym in our back lot. If parking in the front, please be sure to park completely in one spot, or if parking along the road park as close to the car next you as possible. If the front lot is full, please make your way to the back of the building. DO NOT BLOCK OUR NEIGHBORS IN. There is plenty of parking, so street parking is not necessary.

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If parking in the back lot, please park as close to the car next to you as possible. There is a separate back entrance under the middle overhang that will bring you down a hallway to the foyer of the gym. DO NOT ENTER into the Emergency Exits or the Strongman overhead door.

INJURIES

Any member who incurs an injury or becomes dizzy/ill while in the facility should immediately contact a JPF staff member for assistance. A first aid kit is available at the front desk for minor injuries. In cases requiring more extensive first aid, a JPF staff member will contact the appropriate persons for assistance. It is important that JPF staff is notified of any cases of injury or illness so that proper procedures are followed.

CARDIO EQUIPMENT USAGE

Cardio equipment is first come, first serve. We ask that you please limit your use to 30 minutes if other members are waiting. Always wipe down cardio equipment after use including the handles, screens, and decks if covered in sweat. Do not leave cardio equipment running while not in use. If you are doing interval running, we ask that you use the air runner treadmills. Do not turn off the treadmill when it is at a high speed or elevation. Lower the elevation completely and slow down the treadmill before pressing "Stop".

WEIGHTLIFTING AND POWERLIFTING

  • All members must re-rack their own dumbbells, weights, bars, and cable crossover accessories when finished. Continued failure to abide by this JPF policy may lead to suspension or termination of your membership.

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  • Do not excessively slam or drop the weights. Continued failure to abide by this JPF policy may lead to suspension or termination of your membership.

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  • Chalk is only permitted in the Powerlifting Room and Strength & Conditioning Room. Chalk is provided in block form and should stay in block form. DO NOT break the chalk up into pieces or crumble into powder form. If you prefer a fine chalk or powder, please bring your own.

INCLEMENT WEATHER & HOLIDAYS

JPF staff make every effort to remain open during inclement weather. There may be times, however, that we decide to close the facility due to weather conditions. If we are closed, please respect our decision and do not come to the gym. We need the lot empty during winter closings in order to clear the lot of snow and ice.

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We always update our Facebook page with any closings or schedule changes due to holidays. If you are unsure if we are open, please feel free to give us a call at 860-412-9047.

CELLPHONES

We understand that many people use their cellphones for music and entertainment while working out, as well as to take photos of them, their workouts, or their workout partners. We ask that you do not let the use of your cellphone hinder the workout of any other member. This includes sitting on machines and benches while not using them to use your phone, taking excessive photos and videos, or playing music/videos out loud. If your cellphone use affects the workout of another member, we may ask you to put your cellphone away for the remainder of your workout.

BILLING

  • Whether signing on as an EFT Member or paying in full, always be sure to read through any waivers or paperwork you are signing before joining our facility.

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  • There are no annual fees at JPF

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  • All EFT members are required to provide an active checking account number for their membership to be billed properly each month. We do not accept credit/debit cards for EFT memberships. We automatically bill you monthly through our Gym Assistant software and East Commerce Solutions.

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  • If you are an EFT member and your monthly payment is returned as insufficient, we will add a $10 return fee on the next time we pull your membership. If you choose to cancel your EFT membership, you will be responsible to pay 75% of your remaining balance.

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  • If you sign up for 3 Months, 6 Months, or 1 Year in Full, please keep in mind that we do not offer refunds for early cancellations, nor do we allow members to transfer their contract on to another person.

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  • JPF is not responsible for lost or damaged items inside or outside of the facility.

RESPECT

The most important policy in our facility is respect. Respect the equipment and facility, respect fellow members, and respect trainers, volunteers, and management at all times. If you are approached at any time regarding violation of any of the above policies, be respectful and keep in mind that we are a small, privately owned facility. Everything in our facility costs money, and we are here to protect both you and our facility. We reserve the right to refuse service to and suspend or revoke membership from any person at any time for any reason. By becoming at member at JPF, you agree to abide by all of the above policies to the best of your ability and understand that violation of any of the above policies may result in suspension or loss of membership access to our facility.

PRIVACY POLICY

This privacy policy sets out how “Just Performance Fitness LLC” uses and protects any information that you give “Just Performance Fitness LLC” when you use this website. “Just Performance Fitness LLC” is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement. “Just Performance Fitness LLC” may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 4/21/2012.

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We may collect the following information:

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  • Name and job title

  • Contact information including email address

  • Demographic information such as postcode, preferences and interests

  • Other information relevant to customer surveys and/or offers

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We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

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  • Internal record keeping

  • We may use the information to improve our products and services

  • We may periodically send promotional emails about new products, special offers, or other information which we think you may find interesting using the email address which you have provided

  • From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail

  • We may use the information to customize the website according to your interests

  • We may provide your information to our third party partners for marketing or promotional purposes

  • We will never sell your information

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Security

 

We are committed to ensuring that your information is secure. In order to prevent unauthorized access or disclosure we have put in place suitable physical, electronic, and managerial procedures to safeguard and secure the information we collect online.

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How we use cookies

 

A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyze web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyze data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

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Links to other websites

 

Our website may contain links to enable you to visit other websites of interest easily. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

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Controlling your personal information

 

You may choose to restrict the collection or use of your personal information in the following ways:

  1. Whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes

  2. If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at info@justperformancefitness.com

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.

You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee will be payable. If you would like a copy of the information held on you please write to info@justperformancefitness.com

 

If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.

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